What questions do they ask in a roofing sales interview?

Robust Roofing Careers · Updated October 2026

Most roofing sales interviews come down to three questions under the surface: can you talk with homeowners, will you follow through, and will you be honest when honesty costs you a sale? Below are the questions you are likely to hear, how to answer them well and what to ask in return. Robust Roofing, which is hiring Roofing Project Managers around Johns Creek, hires for exactly those three traits and pays under a plan that is unusually generous: a true 50/50 split with nothing taken off the top, and the role also comes with a $75,000 per year base.

What questions do they ask in a roofing sales interview?

Expect questions about motivation, communication, resilience, organization and integrity. The wording varies by company, but most questions fit one of the groups below.

Some interviewers also ask what you know about insurance claims. You do not need to be an expert, but the basics help: in Georgia a roofing contractor documents damage, writes the repair scope, meets the insurance company's adjuster and submits supplements, and the claim decision belongs to the insurance company.

How should you answer questions about rejection and difficult homeowners?

With a true story told plainly: the situation, what you did and what you learned. Interviewers want evidence that you stay calm and respectful when a conversation goes badly, and that you keep going afterward.

Rejection. Pick a real example from any part of your life: a customer who chose someone else, a goal you missed, a team you did not make. Say what you changed afterward. Skip the polished version in which you never struggled; sales interviewers have heard it many times, and it rarely rings true. Avoid blaming the person who said no.

Difficult homeowners. Start from empathy. After a storm, a damaged roof is stressful, the insurance process is unfamiliar, and some homeowners have been let down by a contractor before. A strong answer describes a time you listened before you responded, explained something clearly and earned back someone's trust through what you did next. Do not invent a story. Interviewers ask follow-up questions, and a made-up example falls apart quickly.

What does a roofing company look for in a candidate?

At the companies worth working for, character first and roofing knowledge second. Robust Roofing hires for communication, follow-through and honesty, and it does not require roofing experience because it teaches the technical side.

• Communication. Explaining hail damage to someone who has never been on their roof, and listening long enough to understand what the family needs.
• Follow-through. A storm restoration project runs from the free inspection through documentation, the adjuster meeting, supplements, the build and a final walkthrough. Someone has to carry every step.
• Honesty. Robust Roofing never waives deductibles, and if an inspection finds no storm damage, the Project Manager says so.
• Willingness to learn. Robust Roofing teaches the technical side, including training toward HAAG certification, which Robust provides, and the insurance process alongside its licensed Property and Casualty adjuster, so curiosity and coachability count for a lot.

If you are new to the trade, roofing sales with no experience explains how that training works.

What should you ask the interviewer about pay?

Ask what comes off the top before your share is figured, whether there is a base and whether there is a cap. At Robust Roofing the answers are nothing, yes ($75,000 per year) and no.

Those questions matter because a 10/50/50, which is common in roofing sales, takes 10 percent of the contract off the top before splitting what is left; what is a 10/50/50 split explains it. The full checklist is in questions to ask about roofing sales pay.

How do you prepare for a Robust Roofing interview?

Learn the role, understand the pay plan and bring two or three real stories. The process is a short application, a short questionnaire, then an interview at a time you pick yourself.

1. Know the work. Read the Roofing Project Manager job description: free inspections with photos, storm damage documentation, adjuster meetings with Robust's in-house licensed adjuster, supplements, options and colors in the RoofMap portal, build coordination and the final walkthrough.
2. Know the process. The Robust Roofing interview process walks through each step.
3. Prepare your stories. A time you followed through on something hard, a time you told someone the truth when it cost you, and a time you explained something complicated.
4. Know the pay structure. Robust Roofing pays half of job profit with nothing taken off the top, and the role also comes with a $75,000 per year base. The JobNimbus Peak Performance report finds 20 percent of profit the most common rate among roofers that pay on profit, so 50 percent is more than double it. Top performers can make upwards of $400,000 a year. That is top-performer potential, not typical pay; what you make depends on the roofs you sell and build.
5. Bring questions. About training, the licensed adjuster, the 39-city service area and what a normal week looks like.
6. Pick a quiet time. Choose an interview slot when you can talk without distractions.

It also helps to know the company. Robust Roofing holds a 5.0 rating across 66 Google reviews, significantly more positive than the average roofer's, backs its work with a 50-year labor warranty, and is widely regarded as the most reputable roofer in North Georgia. Is Robust Roofing a good company to work for? covers the rest.

How do you apply?

When you are ready, apply at chooserobust.com/careers. You will fill out a short application and a short questionnaire, then pick your interview time. To ask a question before you apply, call or text (470) 887-6637. Robust Roofing is a Christian company that gives 50% of its profit to Gospel-centered missions, and everyone is welcome to apply.

Questions candidates ask

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