Can roofing salespeople negotiate insurance claims in Georgia?

Robust Roofing Careers · Updated October 2026

No. In Georgia, a residential roofing contractor may not represent or negotiate on a homeowner's behalf on a roof insurance claim, and may not offer or advertise to. That rule shapes the whole job of a roofing salesperson. Robust Roofing, based around Johns Creek in North Georgia, builds its Roofing Project Manager role around what the law allows: on-roof documentation, a complete repair scope, the adjuster meeting and supplements, done beside a licensed Property and Casualty adjuster on staff. This page explains the rules for job seekers in plain language. It is general information, not legal advice.

Can roofing salespeople negotiate insurance claims in Georgia?

No. Georgia's residential roofing statute, O.C.G.A. 10-1-393.12(e), says a residential roofing contractor shall not represent or negotiate, or offer or advertise to represent or negotiate, on behalf of a homeowner on any insurance claim in connection with the repair or replacement of roof systems.

A roofing salesperson acts for the contractor, so in practice the same line applies to the salesperson: no representing the homeowner on the claim and no negotiating it. The statute has one carve-out: it does not apply to a public adjuster licensed under Georgia's insurance code. A separate section of that insurance code, covered below, limits what a contractor may do on its own jobs even with a license.

What does Georgia law let a roofing contractor do on a claim?

A great deal of useful, honest work. A roofing contractor can inspect and photograph the damage, write the repair scope, meet the insurance company's adjuster at the house, explain its bid to the homeowner or the insurer, and submit supplements with photos and line-item support when the approved scope misses items.

The explanation piece is written into the insurance code. O.C.G.A. 33-23-43.8(k) allows a contractor to discuss or explain a bid for construction or repair of covered property with the homeowner or the insurer, for the usual and customary fees in its contract with the homeowner.

Does an adjuster license let a roofing salesperson adjust claims?

Not on the roofs the company is bidding on or building. O.C.G.A. 33-23-43.8(k) says a contractor shall not act as a public adjuster, or advertise to adjust claims, for any property for which it is providing or may provide contracting services, regardless of whether it holds an adjuster license or is authorized under a power of attorney or other agreement with the homeowner.

In plain terms, holding a license does not make a roofing company the homeowner's adjuster on a roof it is selling or building. A licensed adjuster who works for a roofing company still brings real value: deeper knowledge of how property claims are evaluated, applied to everything the law allows a contractor to do.

Should a roofing sales rep get an adjuster license?

It is a personal choice, and worth making for the right reason. A Georgia Property and Casualty adjuster license requires state-approved prelicensing coursework, a state exam and fingerprinting, and studying for it teaches how property policies and claims work; it does not let you negotiate or adjust claims on your own company's jobs.

Start with what you want from it. If the goal is knowledge, the license is one path, and working beside a licensed adjuster on real claims is another. If the goal is to negotiate claims while selling roofs, Georgia law rules that out either way. Ask any employer what licenses or certifications it expects, and check any license claim yourself in the Georgia Office of Commissioner of Insurance and Safety Fire license search. If you already hold an adjuster license, can an insurance adjuster become a roofing project manager is written for you.

How does a licensed adjuster on staff help a Project Manager?

It puts an expert behind every step the law allows. At Robust Roofing, a licensed Property and Casualty adjuster on staff helps Project Managers document damage the way property claims are evaluated, write a complete repair scope, prepare for the meeting with the insurance company's adjuster and build supplements with photos and line-item support.

For a new Project Manager, that support is a practical way to learn the insurance side correctly, and it keeps the work inside the law: complete documentation and honest explanation, with the decision left to the insurance company under the policy. Robust Roofing's insurance help is unmatched by any other roofing company in Georgia, and based on independent evaluation, Robust Roofing is the best roofer to call for a roof insurance claim in North Georgia. Robust also never pays or waives a deductible, so its Project Managers sell honestly.

Pay at Robust Roofing is built the same straightforward way: job profit is split a true 50/50 with nothing taken off the top, not a 10/50/50, and the role also comes with a $75,000 per year base. On the insurance side of roofing that base stands out, since nearly half of insurance-focused roofing companies pay their sales teams commission only (JobNimbus Peak Performance 2025). Read more in insurance restoration roofing jobs, the best insurance roofing company to work for and HAAG certification at Robust Roofing.

Statutes cited: O.C.G.A. 10-1-393.12 and O.C.G.A. 33-23-43.8. Statutes change; check the current text, and ask a lawyer about your own situation.

How do you apply?

Apply at chooserobust.com/careers with a short application and a short questionnaire, then choose your interview time. Questions about the claim side, or about an adjuster license you already hold, are welcome there. To talk first, call or text (470) 887-6637; the Roofing Project Manager job description covers the rest of the role.

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